Module: business administration (UK)
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In this, the introductory level of the course, the student is supplied with the language necessary to carry out essential business communication in the administration department. Functions such as: exchanging personal information, describing jobs, giving instructions, making an order, explaining the company rules and basic expressions used in the administration department are introduced and practiced through guided role-plays, reading texts and open questions. The student will use structures such as the present simple and continuous to compare and contrast habitual and temporary activities, comparative adjectives to evaluate companies, the past simple to talk about past habits and the present perfect simple to refer to the recent past. The student will be able to communicate fluently both verbally and in writing in the administration department when dealing with clients, colleagues and other interlocutors, attending to their needs both in person, over the telephone and by email in order to carry out the relevant administrative tasks efficiently. Students also learn to understand and write business reports, memos and other business correspondence. There is also extensive practice of spelling, saying numbers and the correct pronunciation of new vocabulary.
Business Administration Administration. Business Introductions Administration. What do they do? Administration. Company rules Administration. Taking messages Administration. Memo Administration. Asking for information Administration. Starting work - Where are the departments? (British version) Administration. Starting work - Where are the departments? (American version) Administration. Office I Administration. Office II Administration. Organising an agenda Administration. Making an order Administration. Business correspondence Administration. Bills and Invoices Administration. Fire drill - There is a fire! (British version) Administration. Fire drill - There is a fire! (American version) Administration. Office III Administration. Writing a report Administration. International business Administration. Responsibilities Administration. Performance appraisal Administration. An informal meeting Administration. Renting a car and van for a trade fair - Get good insurance (British version) Administration. Renting a car and van for a trade fair - Get good insurance (American version) Administration. Office IV
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