Objetivos

British english In this first level of three, the student will learn fundamental English terminology for the banking and financial sector. Students will also become familiar with customer service terms, advertising, general business terms, financial and every day business expressions. Each term is defined and used in context in sentences. This level is comprised of a series of interactive exercises such as listening comprehension with short, realistic dialogue, answering questions, and submitting email exercises.

Índice

Financial services: Basic banking terms and finance (EASY) Financial vocabulary Typical situation - Opening an account Dialogue - At the bank Writing and speaking lab Customer Service: Suggestions, inquiries and complaints (EASY) Financial vocabulary Typical situation - Customer calling with a problem Dialogue - Customer problems Writing and speaking lab General business: Advertising, business expressions (EASY) Financial vocabulary Typical situation - Calling someone's office Dialogue - Answering a business call Writing and speaking lab Financial services: Basic banking terms and finance (MEDIUM) Financial vocabulary Typical situation - Hiring a new accountant Dialogue - Getting a mortgage Writing and speaking lab Customer Service: Suggestions, inquiries and complaints (MEDIUM) Financial vocabulary Typical situation - Gaining new business Dialogue - Checking into a hotel Writing and speaking lab General business: Advertising, business expressions (MEDIUM) Financial vocabulary Typical situation - Shipping and deliveries Dialogue - Meeting someone at a business conference Writing and speaking lab Financial services: Basic banking terms and finance (ADVANCED) Financial vocabulary Typical situation - Meeting at an investment conference Dialogue - Speaking with an Investment advisor Writing and speaking lab Customer Service: Suggestions, inquiries and complaints (ADVANCED) Financial vocabulary Typical situation - Company cell phone Dialogue - Personal and Business cell phones Writing and speaking lab General business: Advertising, business expressions (ADVANCED) Financial vocabulary Typical situation - In a Business meeting Dialogue - Self-Employment and Unemployment Writing and speaking lab

Ficha técnica

Número de horas
56
Formato
Curso e-learning

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